But if you’re looking for interaction with your audience, you should go for Telegram Group. Telegrams Channels let you disseminate information to a broad audience. Telegram Group vs Telegram ChannelĪlthough Telegram Groups and Telegram Channels have very similar features, they have been designed with different purposes in mind. Next, we’ll learn the differences between a Group and Channel on Telegram. Messages are also searchable, including the ability to look for files, images and links. Aside from text, you can send images, files, location, contacts, voice messages, and video messages and create polls to engage with your customers. Telegram groups are easy to create and can be accessed on both mobile and desktop. Sending instant messages also tends to be more casual than email, making it easier for salespeople to build trust and relationships with prospects. The open rate for messages is 613% higher than email. The group chats are great for sharing information, holding discussions and organizing meetings.Ĭommunicating and capturing customers’ attention is easier with instant messages as compared to email.

Or you can create a private or public group chat for a campaign that you’re working on with your clients.įor example, you’re an educational institution and run workshops on how to write a good essay. Internally, you can use Telegram groups for group projects, discussions and more. With so many different options and configurations, businesses can use Telegram groups internally within an organization or externally with customers or clients. Benefits of Using a Telegram Group for Your Business Public Telegram Groups also can personalize their t.me/joinchat shortcode to make it more attractive to click and get even more members. That way any member of the group can share the t.me link somewhere on the internet to grow the group.

Plus, the invite link is available to all members of the group. They make it as easy as possible to get more users in the groups so that you can use the 200,000 member limit fully. Public Telegram groups are the polar opposite.

Key differences between private and public groupĪs you would expect, Telegram Private Groups cannot be found with an in-app search.

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